Many US States have passed privacy legislation, giving you greater control over your personal information. Depending on your state of residence, you may or may not have certain rights related to the personal information Renter, Inc. maintains about you.

You can use this web form to exercise your Right to Know/Access, Right to Delete, and Right to Correct, as described below.

While online requests are the easiest way to exercise your privacy rights, requests also can be completed by phone at 1-916-245-0393 during our regular business hours 9 A.M. to 5 P.M. ET Monday to Friday except holidays.

• Right to Know/Access:
  You can ask to know and view the personal information Renter, Inc. has collected about you. You will be notified when your personal information is ready for viewing.
• Right to Delete:
  You can ask Renter, Inc. to delete your personal information.
• Right to Correct:
  You can ask Renter, Inc. to correct any inaccurate personal information.

Please note:

Exercising your right to delete or right to correct will not affect your rental history report. Rental History Reports and the information in them are governed by the Fair Credit Reporting Act (FCRA). When you make a right to delete request, it’s important to know that your rental history report information will be retained and may be shared with third parties, as permitted by the FCRA. If you want to submit a request to update information on your Renter, Inc. Rental History Report, you can file a RenterInc Rental History Report dispute here. You can also email us at dispute@renterinc.com